Red Crest Solutions, LLC

Services — Red Crest Solutions, LLC

Helpdesk & End-User Support

Remote desktop assistance
Password resets and account management
Software installation and troubleshooting
Printer and peripheral support
Email client configuration (Outlook, Gmail, etc.)
OS support: Windows, macOS, Linux

Network & Infrastructure

LAN/WAN setup and management
Wi-Fi installation and optimization
Firewall configuration and monitoring
VPN setup for remote workers
Switch and router configuration
Network cabling and structured wiring

Cybersecurity

Antivirus and endpoint protection
Phishing awareness and staff training
Security audits and vulnerability scanning
Multi-factor authentication (MFA) deployment
Ransomware response and remediation
Compliance support (HIPAA, PCI, etc.)

Cloud & Microsoft 365

Microsoft 365 setup and administration
Azure infrastructure management
Cloud migration planning and execution
OneDrive / SharePoint configuration
Teams deployment and training
Cloud backup and disaster recovery

Hardware & Device Management

PC and laptop procurement guidance
Hardware diagnostics and repair
Server setup, maintenance, and replacement
Mobile device management (MDM)
Asset inventory tracking
End-of-life hardware disposal

Backup & Disaster Recovery

Automated local and cloud backups
Business continuity planning
Rapid data restoration
Disaster recovery testing
Offsite backup solutions
RTO/RPO strategy and documentation

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